Privacy Policy

Effective Date: 2026-02-24
Company Name: Luftstrom
Website: www.luftstrom.ca

1. Introduction

Luftstrom (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of visitors, customers, suppliers, and job applicants who interact with our website. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

Name
Email address
Telephone number
Company name
Mailing address
Information submitted through contact forms, quote requests (RFQ), employment applications, or other inquiries

Technical Information

IP address
Browser type and device information
Pages visited and time spent on the site
Website referral sources
Cookies and analytics data

3. How We Use Your Information

We use personal information to:

Respond to inquiries and quote requests
Provide manufacturing, engineering, or related services
Communicate regarding projects, orders, or service updates
Improve website performance and user experience
Maintain internal business records
Meet legal and regulatory requirements

Luftstrom does not sell or rent personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve performance. Users may adjust browser settings to decline cookies; however, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share personal information only when necessary with:

Trusted service providers assisting with website hosting, analytics, IT systems, or communications
Business partners involved in fulfilling requested products or services
Government or regulatory authorities when required by law

All third-party providers are required to maintain appropriate confidentiality and security safeguards.

6. Data Security

Luftstrom implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. While no method of electronic transmission or storage is completely secure, we continuously monitor and improve our security practices.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Privacy Rights

Individuals may request access to their personal information or request corrections where appropriate, subject to applicable legal requirements. Requests may be submitted using the contact information below.

9. Third-Party Websites

Our website may contain links to external websites. Luftstrom is not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

Luftstrom Manufacturing Inc.
145 Sheldon Dr.
Cambridge ON N1R 5X5
contact@luftstrom.ca
226 972-7407